Las pregutas más frecuentes que tienen nuestros clientes sobre nuestro Aparta hotel

1.- How do I know about availabilities?

Please send us an email to info@calabellanerja.com specifying the kind of apartment and dates you are interrested in and we will be pleased to answer to your requests as soon as possible. Alternatively you can phone us calling (+ 34) 952 52 10 88 on our reception opening times.

2.-Where is Calabella reception placed and when is it open to public?

Our reception is placed on the first floor of our building and it opens every day from 10:30 to 13:30 except Sundays and holidays.

3.- Will I be able to choose my apartment number?

As far as it is free for the dates requested,you will be welcome to choose the apartment you like most.

4.- How is my booking confirmed?

ou will be kindly asked to pay the 20% of the total amount as deposit.No booking will be confirmed if this deposit is not paid.Deposits are non refundable in case of cancellation of your booking or not turning up.They cannot be re-used for other bookings.You will be welcome to pay the outstanding amount once you are at your apartment.

5.- What are the payment methods at Calabella?

You can either use your credit card VISA/MASTERCARD or cash (in euros) as far as the amount is under 1.000,00 €.

6.-Where do I pick up the keys to my apartment?

You will find all the details about the key collection in the confirmation of your booking.

7.- Will I be able to reach Calabella by car??

We have to inform you that the old part of Nerja is closed to traffic,so you will not be able to reach us by car.

8.-Where do I park my car?

Calabella hasn´t got a private garage.Therefore if you come by car you will have to leave it in any of the neighbouring streets or use one of Nerja´s parkings. Balcón de Europa Underground Parking is at just 2 minutes walking distance from Calabella and there is another open air parking (Carabeo´s) which is just round the corner.

9.- Can Calabella arrange transfers to and from the airport/Central Train Station in Málaga?

We will be pleased to arrange a taxi or minibus to pick you up at Málaga central station or airport. We will only need your flight /train details and arrival time and the driver will be waiting for you.We can also arrange the way back from Calabella.

10.- Does Calabella accept pets in its premises?

Although we love all kinds of pets,we must inform you that they are not allowed in Calabella.

FAQs

Frequent questions